Legal notice
LEGAL NOTICE
Last updated: July 1, 2026
1. Website Operator
The websites, online stores, landing pages, advertorials and related services displaying or linking to this Legal Notice are operated by:
Auxius s.r.o.
Doing business as: Solevvy
Karpatské námestie 7770/10A
831 06 Bratislava – Rača
Slovakia
Company ID (IČO): 57642575
Tax ID (DIČ): 2122863017
Customer support: support@solevvy.com
Website: solevvy.com
Auxius s.r.o. is the legal entity responsible for the operation of Solevvy and for products sold through the Solevvy online store.
2. Websites Covered by This Notice
This Legal Notice applies to:
-
solevvy.com; -
loraschronicle.com; - Solevvy product pages;
- Marketing and advertising landing pages;
- Advertorial websites operated by Auxius s.r.o.;
- Customer-account pages;
- Email-linked promotional pages; and
- Other websites or online services that link to this Legal Notice.
This Legal Notice supplements our:
- Terms of Service;
- Privacy Policy;
- Return and Refund Policy;
- Shipping and Delivery Policy;
- Contact Information page; and
- Any applicable product warranty.
If there is a conflict, the policy specifically governing the relevant issue will control to the extent permitted by law.
3. Advertising and Advertorial Disclosure
Certain websites, articles, product comparisons, reviews, rankings, guides or editorial-style pages operated by Auxius s.r.o. are commercial advertising content.
In particular, Lora’s Chronicle is a marketing and advertorial website operated for the purpose of promoting products sold by Solevvy.
Content published through Lora’s Chronicle that features, recommends, compares or links to Solevvy products:
- May be created, commissioned, edited or approved by Auxius s.r.o.;
- May contain links to the Solevvy online store;
- May generate sales or other commercial benefit for Auxius s.r.o.;
- Is not independent journalism;
- Is not an independent consumer-testing publication; and
- Should not be interpreted as an endorsement from an unrelated news organization.
Relevant pages may be marked with disclosures such as:
- Advertisement;
- Advertorial;
- Sponsored by Solevvy;
- Paid advertisement; or
- Commercial content from Solevvy.
These disclosures form part of the page and should be considered when evaluating its content.
4. Product Information
We attempt to ensure that product descriptions, images, specifications, prices, availability and other information are accurate.
However:
- Product packaging may change;
- Colors may appear differently depending on the screen;
- Images may include props not supplied with the product;
- Dimensions may be approximate;
- Product availability may change;
- Technical errors may occur; and
- Information may be corrected or updated without prior notice.
Nothing on the Services constitutes an irrevocable offer to sell a product.
Orders remain subject to:
- Availability;
- Payment authorization;
- Fraud review;
- Order acceptance;
- Shipping restrictions; and
- Our Terms of Service.
5. At-Home Beauty Device Notice
Solevvy offers a personal-use beauty device intended for at-home cosmetic grooming and hair-reduction purposes, in accordance with the instructions, warnings, suitability guidance and intended use supplied with the product.
The product is intended for individual consumer use. It is not intended for professional salon use, medical use, diagnosis, disease treatment or use by untrained persons contrary to its instructions.
The product may not be suitable for every:
- Skin tone;
- Hair color;
- Treatment area;
- Age group;
- Medical condition;
- Medication;
- Skin sensitivity; or
- Individual circumstance.
Before using the product, customers must:
- Read the complete user manual;
- Review all warnings and contraindications;
- Review the skin-tone, hair-color and treatment-area guidance;
- Perform a patch or sensitivity test where instructed;
- Use only the permitted intensity or operating settings;
- Use the product only on approved areas;
- Follow the recommended usage schedule;
- Keep the product clean and properly maintained; and
- Discontinue use if an adverse or unusual reaction occurs.
The product must not be used contrary to its instructions, warnings, labeling or intended use.
6. Cosmetic Use and No Medical Advice
The Solevvy Beauty Device is marketed for personal cosmetic and appearance-related use.
Information provided through our websites, advertisements, emails, product pages, instructions and customer-support communications is provided for general product-information and cosmetic-use purposes.
It does not constitute:
- Medical advice;
- Medical diagnosis;
- Medical treatment;
- A recommendation to treat a disease or health condition;
- Professional dermatological advice; or
- A substitute for advice from a qualified healthcare professional.
Consult a qualified healthcare professional before use if you:
- Have an existing skin condition;
- Take medication that may affect light sensitivity or skin sensitivity;
- Have recently undergone a cosmetic or medical procedure;
- Are pregnant or breastfeeding and are uncertain whether use is appropriate;
- Have unusual skin pigmentation, lesions, wounds or irritation;
- Have previously reacted adversely to similar products; or
- Are unsure whether the product is appropriate for you.
Nothing on our websites changes, replaces or expands the warnings, intended use or safety instructions supplied with the product.
7. Individual Results
Results from personal-use beauty devices vary among individuals.
Results may be affected by factors including:
- Hair color;
- Skin tone;
- Hair thickness;
- Natural hair-growth cycle;
- Treatment area;
- Hormonal factors;
- Usage consistency;
- Selected operating level;
- Correct product use;
- Maintenance treatments; and
- Individual biological differences.
Photographs, videos, demonstrations, testimonials, customer experiences and examples are provided for illustrative purposes and do not guarantee that every customer will obtain the same result.
Unless expressly stated in a separate written guarantee applicable to your purchase, Auxius s.r.o. does not guarantee:
- Complete removal of all hair;
- Permanent elimination of hair;
- Identical results for every customer;
- Results within a particular number of days;
- A completely painless experience; or
- Suitability for every skin tone, hair color or body area.
8. Regulatory and Performance Statements
The regulatory status of a product depends on the exact product, model, intended use, labeling and applicable law.
A statement that the Solevvy Beauty Device is:
- FDA cleared;
- FDA approved;
- FDA registered;
- Clinically tested;
- Clinically proven;
- Dermatologist approved;
- Recommended by professionals;
- Safe for a particular group;
- Pain-free;
- Permanent; or
- Capable of producing a specific percentage of hair reduction
applies only where that statement is expressly made by Auxius s.r.o. and is supported by documentation applicable to the exact model being sold.
No general wording on the Services should be interpreted as creating a regulatory authorization, certification, guarantee or performance claim that has not been expressly stated.
9. Testimonials, Reviews and Endorsements
Testimonials and reviews represent the opinions and experiences of the individuals who submitted them.
Experiences may vary and are not guarantees of typical or universal results.
Where a reviewer, creator, affiliate or other person received:
- Payment;
- A free product;
- A discount;
- Commission;
- An affiliate benefit; or
- Another material incentive,
the relationship must be disclosed where required.
We do not authorize:
- Fabricated reviews;
- False testimonials;
- Misrepresentation of customer experiences;
- Suppression of honest negative reviews; or
- Undisclosed paid endorsements.
FTC endorsement rules apply to promotional reviews and require material relationships that could affect the weight or credibility of an endorsement to be disclosed appropriately.
10. Intellectual Property
Unless otherwise stated, the content of the Services is owned by, licensed to or lawfully used by Auxius s.r.o.
Protected content may include:
- The Solevvy name and logo;
- Product names;
- Written content;
- Website design;
- Product images;
- Advertisements;
- Graphics;
- Videos;
- Icons;
- Software;
- Page layouts;
- Downloadable materials; and
- Other original content.
No content may be copied, reproduced, republished, distributed, modified, sold, scraped or commercially exploited without prior written authorization, except where permitted by applicable law.
Accessing the Services does not transfer ownership of intellectual-property rights.
11. Third-Party Trademarks and Comparisons
Third-party names, trademarks, logos, products and images may appear for identification, comparison, commentary or informational purposes.
All third-party trademarks remain the property of their respective owners.
The appearance of a third-party name or trademark does not necessarily mean that:
- The third party sponsors Solevvy;
- The third party endorses Solevvy;
- Solevvy is affiliated with the third party; or
- The third party has approved the comparison.
Any product comparison should be understood as referring to the information and products available when the comparison was prepared. Prices, features and availability may subsequently change.
12. External Links
The Services may contain links to third-party websites or services.
Auxius s.r.o. does not control and is not responsible for the:
- Content;
- Availability;
- Security;
- Privacy practices;
- Accuracy;
- Products;
- Services; or
- Policies
of independent third parties.
The presence of a link does not necessarily constitute endorsement.
Customers should review the terms and privacy policies of third-party services before using them.
13. Website Availability
We do not guarantee that the Services will always be:
- Available;
- Uninterrupted;
- Error-free;
- Compatible with every device;
- Free from technical defects; or
- Free from harmful third-party activity.
We may:
- Conduct maintenance;
- Modify functionality;
- Remove content;
- Suspend pages;
- Correct errors; or
- Discontinue parts of the Services.
Nothing in this section limits rights that cannot legally be excluded.
14. Limitation of This Notice
This Legal Notice is intended to provide transparent information about the operator, commercial nature and use of the Services.
It does not:
- Replace the Terms of Service;
- Replace product instructions;
- Replace mandatory safety warnings;
- Exclude non-waivable consumer rights;
- Eliminate legally actionable product-liability claims;
- Override an express written warranty; or
- Limit obligations imposed by applicable law.
Any limitation of liability is governed by the Terms of Service and applicable law.
15. Copyright Complaints
A person who believes that content appearing through the Services infringes their copyright may contact:
Email: support@solevvy.com
Subject: Copyright Complaint
The notice should include:
- Identification of the copyrighted work;
- Identification and location of the allegedly infringing material;
- The complaining party’s contact details;
- A statement explaining the basis of the complaint;
- A statement that the information submitted is accurate; and
- The complainant’s physical or electronic signature.
Submitting a false or misleading copyright complaint may carry legal consequences.
Auxius s.r.o. reserves the right to remove, restrict or investigate content when reasonably appropriate.
DMCA designation
The email address above is a general copyright-contact address. It should not be described as a formally registered DMCA Designated Agent unless Auxius s.r.o. has completed the required registration with the United States Copyright Office.
Obtaining certain DMCA safe-harbor protections requires an eligible online service provider to designate an agent with the Copyright Office and make the agent’s contact information available on its website.
16. Formal Legal Notices
Formal legal notices concerning the Services may be sent to:
Auxius s.r.o.
Karpatské námestie 7770/10A
831 06 Bratislava – Rača
Slovakia
Email: support@solevvy.com
Subject: Legal Notice
Where applicable law requires physical service through a specific procedure or recipient, email alone may not constitute valid legal service.
The registered office address above is not an authorized product-return address unless our customer-support team expressly confirms otherwise in writing.
17. Consumer Complaints
Customer complaints should be sent to:
Include:
- Full name;
- Order number, if applicable;
- Email address used for the order;
- Description of the issue;
- Requested resolution; and
- Relevant supporting documentation.
Complaints, returns, disputes and refund requests remain governed by our Terms of Service and applicable policies.
18. Governing Documents
Use of the Services is additionally governed by:
- Terms of Service;
- Privacy Policy;
- Return and Refund Policy;
- Shipping and Delivery Policy;
- Contact Information;
- Product instructions;
- Product warnings; and
- Any applicable written warranty.
These documents should be reviewed before placing an order or using a product.
19. Changes to This Legal Notice
Auxius s.r.o. may update this Legal Notice to reflect changes to:
- Website ownership;
- Services;
- Products;
- Advertising practices;
- Legal requirements; or
- Contact details.
The updated version will be posted with a revised “Last updated” date.
20. Contact
Auxius s.r.o.
Doing business as: Solevvy
Karpatské námestie 7770/10A
831 06 Bratislava – Rača
Slovakia
Email: support@solevvy.com
Website: solevvy.com