PRIVACY POLICY

Last updated: July 1, 2026

This Privacy Policy explains how Auxius s.r.o., doing business as Solevvy (“Solevvy,” “we,” “us,” or “our”), collects, uses, discloses, retains and otherwise processes personal information when you:

• Visit or use solevvy.com;
• Visit loraschronicle.com or another marketing, advertorial or landing-page website operated by us that links to this Privacy Policy;
• Purchase, return or review a product;
• Create or use a customer account;
• Subscribe to email or text marketing;
• Interact with our advertisements;
• Communicate with our customer-support team; or
• Otherwise interact with our websites, products or services.

Collectively, these websites, products and services are referred to as the “Services.”

Our Services are intended primarily for customers located in the United States.

1. Who We Are

For purposes of applicable privacy laws, the business responsible for your personal information is:

[INSERT FULL LEGAL ENTITY NAME]
Doing business as: Solevvy
Karpatské námestie 7770/10A
831 06 Bratislava (Rača)
Slovakia

Email: support@solevvy.com

You must replace the legal-entity placeholder above with the exact company or sole-trader name responsible for the store.

2. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Depending on how you interact with the Services, we may collect the following categories of personal information.

A. Contact and identification information

This may include:

• Name;
• Email address;
• Telephone number;
• Billing address;
• Shipping address;
• Country, state, city and ZIP code;
• Customer or account identifiers; and
• Information used to verify your identity or process a privacy request.

B. Account information

This may include:

• Customer-account details;
• Login credentials processed through Shopify;
• Account preferences;
• Saved addresses;
• Order history; and
• Marketing preferences.

We generally do not have direct access to your account password in readable form.

C. Order and commercial information

This may include:

• Products viewed;
• Products added to or removed from your cart;
• Products purchased;
• Order value;
• Discounts and promotional codes;
• Purchase date;
• Returns, refunds, replacements and cancellations;
• Shipping and delivery information;
• Product reviews;
• Warranty or support claims; and
• Previous interactions with our store.

D. Payment information

Payments are processed by Shopify and the payment provider selected at checkout.

Payment-related information may include:

• Payment method;
• Billing address;
• Transaction identifier;
• Payment status;
• Fraud-screening results;
• Partial payment-card details, such as card type and last four digits; and
• Refund, dispute or chargeback information.

We generally do not directly receive or store your complete payment-card number or security code.

E. Device and internet-activity information

This may include:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Language;
• Time zone;
• Approximate location derived from your IP address;
• Screen resolution;
• Referring website;
• Pages viewed;
• Buttons or links clicked;
• Time spent on pages;
• Scrolling and navigation activity;
• Cart and checkout activity;
• Session identifiers;
• Cookie identifiers;
• Advertising identifiers;
• Meta click identifiers;
• Google click identifiers;
• UTM campaign parameters;
• Dates and times of access; and
• Information about how you interact with advertisements, emails and the Services.

F. Marketing and attribution information

This may include:

• The advertisement, campaign, keyword or referring website that brought you to the Services;
• Whether you viewed, clicked or interacted with an advertisement;
• Whether an advertisement or marketing campaign contributed to a purchase;
• Email and text-message subscription status;
• Email opens and clicks;
• Cart-abandonment activity;
• Advertising audience membership;
• Hashed identifiers used for advertising measurement or audience matching; and
• Inferences about products, promotions or content that may interest you.

G. Communications and customer-support information

This may include:

• Emails and messages sent to us;
• Customer-support inquiries;
• Return and refund requests;
• Product complaints;
• Photographs or videos submitted in connection with a claim;
• Survey responses;
• Review content; and
• Records of our communications with you.

Please do not send us medical records, government identification documents or other highly sensitive information unless we specifically request them and they are reasonably necessary to resolve your issue.

H. User-generated content

If you submit a review, photograph, testimonial, social-media post or other content, we may collect and display the information you choose to provide in accordance with any permissions you give us.

I. Inferences

We may derive inferences from the information above, such as:

• Likely product interests;
• Advertising preferences;
• Customer segments;
• Purchase likelihood;
• Marketing attribution;
• Fraud risk; and
• Likely engagement with a campaign.

J. Sensitive personal information

We do not intentionally collect or use sensitive personal information for the purpose of inferring characteristics about you.

Certain information processed through checkout, such as account credentials, payment information or precise information voluntarily submitted in a support request, may be treated as sensitive under some laws. We use such information only for reasonably necessary and permitted purposes, including processing transactions, providing support, detecting fraud and complying with law.

3. Sources of Personal Information

We may collect personal information:

Directly from you

For example, when you:

• Place an order;
• Create an account;
• Contact customer support;
• Submit a return request;
• Write a review;
• Enter a promotion;
• Subscribe to email or text marketing; or
• Complete a survey or form.

Automatically from your device

We and our partners may collect information through:

• Cookies;
• Pixels;
• Tags;
• Software development kits;
• Local storage;
• Server logs;
• Conversion APIs;
• Advertising identifiers; and
• Similar technologies.

From Shopify and other service providers

We may receive information from providers that support:

• Store hosting;
• Checkout;
• Payment processing;
• Customer accounts;
• Fraud prevention;
• Fulfillment;
• Shipping;
• Email and text marketing;
• Analytics;
• Advertising;
• Attribution; and
• Customer service.

From advertising and marketing partners

We may receive information from Meta, Google and other advertising platforms about campaign interactions, conversion attribution and audience performance.

From publicly available and third-party sources

We may obtain information from:

• Social-media platforms;
• Public reviews;
• Fraud-prevention providers;
• Shipping carriers;
• Payment providers; and
• Other sources permitted by law.

4. How We Use Personal Information

We may use personal information for the following purposes.

Providing the Services

This includes using information to:

• Operate our websites;
• Display products and content;
• Process and confirm orders;
• Process payments;
• Deliver products;
• Provide order updates;
• Manage customer accounts;
• Process returns, refunds and replacements;
• Provide customer support;
• Administer warranties;
• Respond to inquiries; and
• Maintain records of transactions.

Personalizing and improving the Services

This includes using information to:

• Remember preferences;
• Recommend products;
• Customize website content;
• Understand how visitors use the Services;
• Improve site design and performance;
• Test content, layouts and offers;
• Diagnose technical errors; and
• Develop new products or features.

Advertising and marketing

This includes using information to:

• Send promotional emails or text messages where permitted;
• Send cart- and checkout-abandonment reminders;
• Measure advertising performance;
• Attribute purchases to advertisements or campaigns;
• Create advertising audiences;
• Display personalized or targeted advertisements;
• Exclude existing customers from certain advertisements;
• Conduct retargeting;
• Evaluate campaign profitability; and
• Improve marketing effectiveness.

Security and fraud prevention

This includes using information to:

• Detect suspicious transactions;
• Prevent unauthorized account access;
• Investigate fraud;
• Verify identity;
• Prevent product-return abuse;
• Protect our systems;
• Enforce our policies; and
• Protect customers, Solevvy and third parties.

Legal and business purposes

This includes using information to:

• Comply with tax, accounting and recordkeeping obligations;
• Respond to lawful government requests;
• Establish, exercise or defend legal claims;
• Enforce our Terms of Service and other policies;
• Investigate disputes and chargebacks;
• Conduct audits;
• Complete corporate transactions; and
• Comply with applicable laws.

5. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, server-side tracking and similar technologies on the Services.

These technologies may be operated by us or by third parties.

Strictly necessary technologies

These are used to:

• Operate the website;
• Maintain shopping-cart functionality;
• Process checkout;
• Remember privacy choices;
• Secure customer accounts;
• Prevent fraud;
• Balance website traffic; and
• Provide requested functionality.

Disabling these technologies may prevent parts of the Services from working correctly.

Analytics and performance technologies

These help us understand:

• How visitors reach the Services;
• Which pages are viewed;
• How visitors navigate the Services;
• Whether technical errors occur;
• Which campaigns result in visits or sales; and
• How we can improve performance.

Advertising and targeting technologies

These may be used to:

• Measure advertisement conversions;
• Associate purchases with advertising campaigns;
• Build audiences;
• Retarget visitors;
• Limit repeated advertisements;
• Personalize advertisements; and
• Measure cross-site or cross-service advertising activity.

Depending on applicable law, these activities may be considered “sale,” “sharing,” “targeted advertising” or “cross-context behavioral advertising.”

Email and messaging technologies

Marketing emails may contain tracking technologies that help us determine whether an email was delivered, opened or clicked.

You can unsubscribe from marketing emails through the link included in each promotional email.

Cookie preferences

You may manage available privacy and cookie choices through:

• The cookie-preferences tool displayed on the Services;
• The Your Privacy Choices link in the website footer;
• Your browser settings;
• Global Privacy Control; and
• The advertising-preference controls offered by Meta, Google and other providers.

Blocking cookies may not prevent all forms of server-side measurement or eliminate information already collected before your preference was received.

We do not currently respond to traditional browser “Do Not Track” signals. Where required by law, we recognize Global Privacy Control signals as requests to opt out of sale, sharing and targeted advertising.

6. Advertising, Analytics and Marketing Providers

We may use the following providers.

Shopify

Shopify hosts and powers our online store and may process information relating to:

• Website use;
• Customer accounts;
• Checkout;
• Orders;
• Payments;
• Fraud prevention;
• Analytics;
• Personalization; and
• Shopify enhanced or network services.

Shopify may act as our service provider or processor for some activities and may act independently for certain features and services.

Meta Platforms

We may use:

• Meta Pixel;
• Meta Conversions API;
• Meta advertising;
• Custom Audiences;
• Retargeting; and
• Conversion measurement.

Meta may receive identifiers and event information such as:

• IP address;
• Browser and device data;
• Cookie identifiers;
• Meta click identifiers;
• Pages viewed;
• Products viewed;
• Cart activity;
• Checkout activity;
• Purchases;
• Order value; and
• Hashed contact information where enabled.

Meta’s tools can use first-party cookies, and Meta permits businesses to send customer-information parameters for ad matching and measurement.

Google

We may use:

• Google Analytics 4;
• Google Ads;
• Google conversion tracking;
• Google remarketing;
• Enhanced Conversions; and
• Related Google advertising features.

Google may process device, browser, advertising, interaction and conversion information to provide analytics, advertising measurement and personalization.

Google requires advertisers using customer data and ad measurement to provide appropriate privacy disclosures and obtain consent where legally required.

Klaviyo

We may use Klaviyo for:

• Email marketing;
• Text marketing, if offered;
• Customer segmentation;
• Automated flows;
• Cart-abandonment reminders;
• Browse-abandonment reminders;
• Order-related marketing;
• Customer profiles; and
• Campaign reporting.

Klaviyo may process information such as:

• Name;
• Email address;
• Telephone number;
• IP address;
• Cookie information;
• Website activity;
• Cart activity;
• Order information; and
• Email or text-message engagement.

Klaviyo states that customer data it processes for merchants is handled under its Data Processing Agreement.

Triple Whale

We may use Triple Whale for:

• Marketing attribution;
• Ecommerce analytics;
• Customer-journey analysis;
• Advertising reporting;
• Campaign measurement;
• First-party pixel tracking; and
• Business-performance analysis.

Triple Whale may process website events, attribution data, order information and other merchant data on our behalf. Triple Whale describes its pixel as capturing customer touchpoints for attribution and journey tracking.

Vercel

We may use Vercel to host marketing pages or advertorial websites, including loraschronicle.com.

Vercel may process technical information necessary to host and secure those websites, such as:

• IP address;
• Request information;
• Browser and device information;
• Security logs; and
• Performance information.

Other providers

We may also use providers for:

• Payment processing;
• Fraud prevention;
• Customer support;
• Product reviews;
• Shipping;
• Fulfillment;
• Cloud storage;
• Website security;
• Email delivery;
• Text messaging;
• Accounting;
• Legal services; and
• Business administration.

Our provider list may change as our business and Services evolve.

7. How We Disclose Personal Information

We may disclose personal information to:

Service providers and processors

These include providers that support:

• Hosting;
• Ecommerce infrastructure;
• Payment processing;
• Fulfillment;
• Shipping;
• Customer support;
• Marketing;
• Analytics;
• Attribution;
• Fraud prevention;
• Security;
• Accounting; and
• Legal compliance.

These parties may process information on our behalf and under contractual restrictions.

Advertising and analytics partners

We may disclose identifiers, online activity, commercial information and marketing data to Meta, Google, Triple Whale and similar providers for:

• Advertising;
• Measurement;
• Attribution;
• Retargeting;
• Analytics; and
• Audience creation.

Some applicable laws may define these disclosures as a sale or sharing of personal information even when no money is exchanged.

Payment providers

We disclose order and payment-related information to payment processors, banks and fraud-prevention providers to complete transactions and reduce fraud.

Fulfillment providers and carriers

We disclose contact, order and delivery information to warehouses, suppliers, shipping carriers and logistics providers to fulfill orders.

Parties you direct us to contact

We may disclose information when you ask us to do so or consent to the disclosure.

Legal authorities and other parties

We may disclose information:

• To comply with law;
• In response to subpoenas, court orders or lawful government requests;
• To enforce our agreements;
• To investigate fraud or security incidents;
• To protect rights, safety and property; or
• In connection with litigation or legal claims.

Corporate transactions

We may transfer information in connection with:

• A merger;
• Acquisition;
• Financing;
• Reorganization;
• Sale of assets;
• Insolvency; or
• Similar business transaction.

8. Sale, Sharing and Targeted Advertising

We do not sell personal information in exchange for money.

However, our use of advertising cookies, pixels, conversion APIs and advertising partners may constitute the “sale” or “sharing” of personal information or the processing of personal information for “targeted advertising” under certain US state privacy laws.

During the preceding 12 months, the categories of information that we may have sold or shared in this legal sense include:

• Identifiers;
• Internet or other electronic-network activity;
• Commercial information;
• Approximate geolocation;
• Advertising and campaign information; and
• Inferences regarding likely interests.

The categories of recipients may include:

• Advertising networks;
• Social-media platforms;
• Analytics providers;
• Marketing-attribution providers; and
• Ecommerce technology providers.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

You may opt out through the Your Privacy Choices link in our website footer or by sending an eligible Global Privacy Control signal.

California recognizes GPC as an opt-out mechanism for businesses engaged in covered sale or sharing activities.

9. US State Privacy Disclosures

Depending on where you live and whether the applicable law applies to us, you may have the right to:

• Confirm whether we process your personal information;
• Access or know the personal information we maintain about you;
• Obtain information about categories of information collected, sources, purposes and recipients;
• Correct inaccurate personal information;
• Delete personal information;
• Obtain a portable copy of certain information;
• Opt out of sale or sharing;
• Opt out of targeted advertising;
• Opt out of certain profiling with legal or similarly significant effects;
• Limit certain uses of sensitive personal information;
• Withdraw consent where processing is based on consent;
• Appeal our refusal of a privacy request; and
• Receive equal service without unlawful discrimination for exercising your rights.

These rights are subject to exceptions and limitations under applicable law.

California law provides qualifying consumers with rights relating to access, correction, deletion, portability, sale, sharing and the use of sensitive personal information.

Categories collected during the preceding 12 months

We may have collected:

• Identifiers;
• Customer-record information;
• Commercial information;
• Internet and electronic-network activity;
• Approximate geolocation;
• Payment and transaction information;
• User-generated content;
• Customer-support communications;
• Sensitive information used only for permitted purposes; and
• Inferences.

Categories disclosed for business purposes

We may have disclosed the categories above to:

• Shopify;
• Payment providers;
• Fulfillment providers;
• Shipping carriers;
• Hosting providers;
• Security and fraud providers;
• Customer-support providers;
• Professional advisers;
• Advertising providers;
• Analytics providers; and
• Attribution providers.

Sensitive personal information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.

Financial incentives

We may occasionally offer discounts, promotional benefits or loyalty benefits in connection with email or text-message signups.

Participation is voluntary. Applicable terms will be disclosed at the time of enrollment. Where a promotion constitutes a financial incentive under applicable law, we will provide any additional notice required before enrollment.

10. Exercising Your Privacy Rights

You may submit a privacy request by:

• Emailing support@solevvy.com; or
• Using the Your Privacy Choices page linked in our website footer.

Include:

• Your full name;
• The email address associated with your account or purchase;
• Your state of residence;
• The right you wish to exercise; and
• Sufficient information for us to locate and verify your records.

Identity verification

We may need to verify your identity before completing a request.

Verification may require confirming information already associated with your account or order. We will not request more information than reasonably necessary.

Authorized agents

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We may require:

• Written proof of authorization;
• Verification of the agent’s identity; and
• Direct confirmation from you.

Response and appeal

We will respond within the period required by applicable law.

Where applicable, you may appeal a denied request by replying to our decision or emailing support@solevvy.com with the subject line:

Privacy Request Appeal

Your appeal should explain why you believe our decision was incorrect.

Non-discrimination

We will not unlawfully discriminate against you for exercising a privacy right.

Certain features may require information to function. Deleting or restricting information may prevent us from providing those features.

11. Global Privacy Control and Your Privacy Choices

Where legally required, we treat a recognized Global Privacy Control signal as a request to opt out of:

• Sale;
• Sharing;
• Targeted advertising; and
• Cross-context behavioral advertising.

The signal generally applies to the browser and device from which it is sent.

Where we can reasonably associate the signal with your account, we may apply the request more broadly.

Shopify provides tools for a data-sharing opt-out page and can use GPC signals to apply eligible opt-out choices.

12. Email and Text Marketing

You may opt out of promotional emails by selecting the unsubscribe link in any marketing email.

After unsubscribing, you may still receive non-promotional communications, including:

• Order confirmations;
• Shipping updates;
• Account notices;
• Support responses;
• Recall or safety notices; and
• Legally required communications.

If we offer text-message marketing, you may opt out by replying STOP or following the instructions in the message.

Consent to marketing is not a condition of purchasing a product.

We may retain limited suppression-list information to ensure that we continue honoring your opt-out request.

13. Legal Bases Where Applicable

Where applicable law requires a legal basis for processing, we rely on one or more of the following:

Performance of a contract

To:

• Process orders;
• Accept payments;
• Deliver products;
• Manage returns;
• Maintain accounts; and
• Provide customer support.

Legitimate interests

To:

• Operate and improve the Services;
• Prevent fraud;
• Secure our systems;
• Analyze business performance;
• Conduct non-intrusive marketing;
• Establish or defend legal claims; and
• Maintain business records.

We balance these interests against your rights where required.

Consent

Where required, we rely on consent for:

• Certain cookies;
• Targeted advertising;
• Email marketing;
• Text-message marketing; and
• Other optional processing.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

Legal obligations

We process information when necessary to comply with:

• Tax;
• Accounting;
• Consumer-protection;
• Product-safety;
• Regulatory;
• Recordkeeping; and
• Legal-process requirements.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

• The type of information;
• The purpose for which it was collected;
• Whether you maintain an account;
• Warranty and return periods;
• Tax and accounting requirements;
• Fraud-prevention needs;
• Chargeback and dispute periods;
• Contractual requirements;
• Legal limitation periods; and
• Whether information is needed to establish or defend a claim.

Generally:

• Order and transaction records are retained for the period required by tax, accounting, warranty and legal-recordkeeping obligations.
• Customer-support records are retained for as long as reasonably necessary to resolve the issue, prevent fraud and maintain evidence of the interaction.
• Marketing information is retained until you opt out or until it is no longer needed, subject to limited suppression-list retention.
• Analytics and advertising information is retained according to our settings and the retention periods of the applicable provider.
• Privacy-request records may be retained to demonstrate compliance and prevent fraudulent requests.

When information is no longer required, we may delete, anonymize or aggregate it.

15. Data Security

We use administrative, organizational and technical safeguards designed to protect personal information.

These safeguards may include:

• Access controls;
• Account authentication;
• Encryption in transit;
• Secure hosting;
• Fraud monitoring;
• Vendor management;
• Restricted employee access; and
• Incident-response procedures.

No method of transmission or storage is completely secure. We cannot guarantee that unauthorized access, loss, misuse or disclosure will never occur.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us of suspected unauthorized use.

16. International Data Transfers

Solevvy is operated from Slovakia, and our providers may operate in the United States and other countries.

Your personal information may therefore be transferred to, stored in or processed in countries outside your state or country of residence. Those countries may have different privacy laws.

Where required, we use recognized safeguards for international transfers, which may include:

• Standard contractual clauses;
• Data-processing agreements;
• Adequacy decisions; and
• Other lawful transfer mechanisms.

17. Shopify’s Role

Our online store is powered by Shopify.

Information submitted through the store is transmitted to Shopify and relevant providers to:

• Operate the storefront;
• Maintain customer accounts;
• Process checkout;
• Prevent fraud;
• Process payments;
• Provide analytics;
• Fulfill requested services; and
• Support Shopify features that we enable.

Shopify may process certain information independently for its own disclosed purposes.

You may review Shopify’s consumer privacy information and exercise applicable Shopify-related rights through Shopify’s privacy portal.

18. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Purchases through the Services must be made by an adult who is legally capable of entering into a contract.

If you believe that a child has provided personal information to us, contact support@solevvy.com. We will investigate and take appropriate action.

COPPA applies to websites directed to children under 13 and to operators with actual knowledge that they are collecting children’s personal information.

19. Third-Party Websites

The Services may contain links to websites, platforms or services operated by third parties.

We do not control those third parties and are not responsible for their:

• Privacy practices;
• Security;
• Content;
• Products;
• Accuracy; or
• Terms.

Review the third party’s privacy policy before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to the Services;
• New vendors or technologies;
• Changes to our information practices;
• Legal or regulatory developments; or
• Operational requirements.

We will post the updated version and revise the “Last updated” date.

Where required, we will provide additional notice or request consent before applying a material change.

21. Questions, Complaints and Contact Information

For questions, complaints or privacy requests, contact:

Solevvy
Auxius s.r.o.
Karpatské námestie 7770/10A
831 06 Bratislava (Rača)
Slovakia

Email: support@solevvy.com

Where applicable, you may also have the right to lodge a complaint with your state attorney general, privacy regulator or the Slovak Office for Personal Data Protection.